Refund Policy

At NuStock Images, we strive to provide high-quality, royalty-free stock images for your creative needs. By purchasing and downloading any image from our platform, you agree to the terms outlined in this Refund Policy.

1. No Refunds on Purchased Images

Due to the digital nature of our products, we do not offer refunds, exchanges, or cancellations once an image has been purchased and downloaded. All sales are considered final. We encourage users to carefully review the preview images, descriptions, and licensing details before making a purchase.

2. Exceptions: When a Refund May Be Considered

Although refunds are generally not available, we may review refund requests under the following exceptional circumstances:

• Duplicate Purchase - If you accidentally purchased the same image multiple times, you may be eligible for a refund on the duplicate transaction.
• Technical Issues - If the downloaded file is corrupt, incomplete, or unusable due to technical reasons beyond your control, we will either provide a replacement file or issue a refund if the issue cannot be resolved.
• Incorrect Charge - If you were charged incorrectly due to a billing error, please reach out to us for resolution.

3. How to Request a Review

If you believe you qualify for a refund under the conditions mentioned above, you must:

• 1. Email us at hello@nustockimages.com within 7 days of purchase.
• 2. Provide your order details, the issue you are facing, and any supporting screenshots if applicable.
• 3. Our team will review your request and respond within 3-5 business days. If approved, refunds will be processed to the original payment method.

We appreciate your understanding and thank you for choosing NuStock Images!